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4. What is a "dropped" email?
When an email account to which you're sending produces a bounce (most of the times, because it's non-existent), our system puts it automatically in the "bounce report" folder.
Hence, all future emails addressed to this account (and all others which has produced a similar error) won't be actually sent - and labeled as "dropped" by our system.
This happens because keeping on sending to non-existent addresses is utterly useless, and harms both your delivery rate and our servers.
That said, if you need to deliver anyway your message to a dropped account (for instance because it's existent and it's been dropped because of a temporary issue), you can do that simply erasing it from the bounce report.
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9. Why is turboSMTP still using the free emails even if I bought a paid plan?
(Visningar: 142217)
9. Why is turboSMTP still using the free emails even if I bought a paid plan? (Visningar: 142217)
Jag vill byta min plan. Kan jag göra det?
(Visningar: 490000)
Jag vill byta min plan. Kan jag göra det? (Visningar: 490000)
10. Can I pay via wire transfer?
(Visningar: 175578)
10. Can I pay via wire transfer? (Visningar: 175578)
Kan jag hantera mitt konto på webben?
(Visningar: 353612)
Kan jag hantera mitt konto på webben? (Visningar: 353612)
36. How can I change my password?
(Visningar: 146882)
36. How can I change my password? (Visningar: 146882)
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