Base de Conocimientos
4. What is a "dropped" email?
When an email account to which you're sending produces a bounce (most of the times, because it's non-existent), our system puts it automatically in the "bounce report" folder.
Hence, all future emails addressed to this account (and all others which has produced a similar error) won't be actually sent - and labeled as "dropped" by our system.
This happens because keeping on sending to non-existent addresses is utterly useless, and harms both your delivery rate and our servers.
That said, if you need to deliver anyway your message to a dropped account (for instance because it's existent and it's been dropped because of a temporary issue), you can do that simply erasing it from the bounce report.
Leer también
Poseo más de una cuenta de email. Debería abrir múltiples cuentas?
(Vistas: 377992)
Poseo más de una cuenta de email. Debería abrir múltiples cuentas? (Vistas: 377992)
7. How can I ask the permission to send a newsletter?
(Vistas: 211604)
7. How can I ask the permission to send a newsletter? (Vistas: 211604)
Política de Privacidad
(Vistas: 368974)
Política de Privacidad (Vistas: 368974)
Deseo cambiar mi plan. Puedo hacerlo?
(Vistas: 485909)
Deseo cambiar mi plan. Puedo hacerlo? (Vistas: 485909)
Acabo de comprar un plan mensual/prepago, pero no puedo enviar correo electrónico. ¿Por qué? (Vistas: 366060)
|