Wissensdatenbank
31. How can I submit a support ticket?
There's two way to submit a ticket to get support from our staff.
1. From your Dashboard click on the orange button “Go to Client Area Dashboard”; click on “Submit Ticket” below your active subscriptions and you can choose your ticket topic.
2. From your Dashboard click on the orange button “Go to Client Area Dashboard”; click on “Tickets” on the menù (second from ther right). You'll get to the “My Support Tickets” page, here click on “Submit Ticket” and you can choose your ticket topic.
Also Read
22. I have renewed my plan, but the email counter hasn't updated yet. Why?
(Anzeigen: 175407)
22. I have renewed my plan, but the email counter hasn't updated yet. Why? (Anzeigen: 175407)
25. I cannot configure the DNS of my domain. How can I do?
(Anzeigen: 227740)
25. I cannot configure the DNS of my domain. How can I do? (Anzeigen: 227740)
20. Is the Free Trial automatically activated to all new accounts?
(Anzeigen: 206517)
20. Is the Free Trial automatically activated to all new accounts? (Anzeigen: 206517)
Ich möchte mein Abo ändern. Ist das möglich?
(Anzeigen: 490480)
Ich möchte mein Abo ändern. Ist das möglich? (Anzeigen: 490480)
35. Why my free account has been closed?
(Anzeigen: 145681)
35. Why my free account has been closed? (Anzeigen: 145681)
|